Cancellation Policy

Terms & Conditions for certification: In order to obtain certification you must attend 100% of the course and be able to demonstrate the skills to the required standard. This is a Red Cross requirement. No refunds will be issued if you are late or do not meet the required standards for certification.

Cancellations: If you cancel at least 5 business days or more before the course date, you will receive a full refund less a $15.00 administration fee. If you cancel less than 4 business days before the course date, or you do not show up for your course, you will receive a 50% refund. Niagara Training Systems reserves the right to cancel a course. Most of our courses run as scheduled, however if an instructor is sick or enrolment is low we may have to cancel. In this event you will receive a full refund.

Transfers: If you need to transfer to a different course date please contact our office.